If you wish to buy a variation of a voucher for a specific amount or for the specified services, please contact us on the e-mail address: sales@olympiahotel.eu
The validity of the standard gift voucher is one year from the date of issue.
- A gift voucher entitles its holder - the recipient, to use the amount of the voucher for any services offered by the Spa & Wellness Hotel Olympia according to his / her choice (accommodation or stay package, hotel services during the stay) in the dates he / she chooses.
- In the case that the chosen stay will be at higher cost than that of the value of the voucher, the recipient will pay the difference directly to the provider.
- A gift voucher can be used not later than one year after the date of issue. After the expiry date the voucher expires without any compensation.
- A gift voucher is untransferable, it can be used only by one person, who is stated as the recipient.
- A gift voucher can be used only when booking directly with the provider at the Spa & Wellness Hotel Olympia over the telephone on +420 354 931 111 or by email on sales@olympiahotel.eu, where it is necessary to give the number and value of the voucher.
- When booking through the web pages www.olympiahotel.eu, write into comments the number and the value of the voucher, which you wish to use for your reservation.
- The holder of the certificate is obliged to protect the voucher from loss / damage or theft.
- The provider is not responsible for damage / loss of the certificate and its missuse by a third party.
- In the case of the loss of a voucher, the provider will issue a new gift voucher on request from the purchaser for an administration fee 500 CZK.
- The holder of a voucher takes into account that by trying to use an invalid or expired voucher, it can constitute causeless enrichment, or an attempt of fraud according to the section § 209 Act No. 40/2009 Coll., of the Criminal Code, as amended in the latest regulations. A gift voucher cannot be exchanged for cash.
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